The Board of Directors at Dorie Miller Housing has a long history of violating the cooperatives by-laws by failing to hold the required annual meetings on the last Monday of March, as outlined in Article IV, Section 2.
In 2020, following the 2019 foreclosure crisis, a newly elected Board—including six former Team Legacy members and three board members identified by legal counsel as responsible for the foreclosure—hired Metro Management. This decision, made without shareholder input, brought in a management company with numerous online complaints and a concerning record with the Better Business Bureau.
Since Metro Management took office in 2020, in five years, we have had only three elections—the fewest in modern Dorie Miller history. The 2025 Annual Meeting announcement stated it will be held on April 7th, once again not in accordance with the by-laws, and Metro Management has made no effort to correct this ongoing violation since it took over the property management or informed the shareholders.
Rather than protecting shareholders, Metro Management has allowed the Board’s misconduct to continue unchecked—failing to enforce governance, remaining silent on election violations, interfering with shareholder organizing, and enabling the continued deterioration of the property.
This document is a comprehensive review of Metro Management’s failures under Property Manager Litsa Douris, including:
✅ Election Interference & Governance Violations ✅ Metro Management’s Role in Misleading Shareholders ✅ Attempts to Block Shareholder Meetings & Organizing ✅ Failure to Address Property Maintenance & Security ✅ Wasteful Spending & Neglect of Cost Control Measures
I. Election Violations & Governance Failures A. Bylaw Violations & Failure to Enforce Compliance The cooperatives by-laws require an annual meeting on the last Monday of March, yet since Metro was hired, this has not happened on schedule.
Legal Implications: 1. A breach of cooperative governance laws—By-laws are legally binding and must be followed. 2. A violation of shareholder rights—By delaying elections, the Board and Metro Management are effectively denying shareholders their right to vote and participate in governance.
3. Grounds for regulatory intervention—Shareholders may have the right to file complaints with housing authorities or pursue legal action for continued violations.
Question: As the property manager responsible for governance oversight, why did Metro Management not ensure the Board’s compliance?
If Metro Management was aware of these violations, what steps did Metro take to correct them?
If Metro Management took no steps, does this mean Metro knowingly allowed the Board to operate outside the by-laws?
False Annual Meeting Announcement & Misleading Shareholders In 2022: Legal counsel—not Metro Management—announced at the July 4th weekend meeting that this was merely an informational meeting and that an official annual meeting would take place in the fall.
That fall meeting never happened, and Metro Management did not object to this misleading announcement and did not update the shareholders on anything.
Ongoing Interfering with Shareholders’ Right to Organize In 2024: After the announcement at the Online Open Board Meeting of a Shareholders meeting at the Library on Northern Blvd, Metro Management and the Board escalated their efforts to discourage shareholder participation—launching a One Call campaign and distributing flyers to deter involvement after a shareholders' meeting was advertised on the bulletin boards and elevators, a long-standing Dorie Miller tradition.
Property Neglect & Failure to Address Maintenance Concerns:
1. Water Sprinkler Mismanagement: $30,000 installation + $1,300 annual maintenance, yet it waters sidewalks and entrances, buildings, cars and the security booth instead of grass, leading to water waste and additional grass-seeding costs.
2. Sewage & Plumbing Neglect: Unit 4 continues to experience sewage backups in the laundry room and improper disposal, creating water bubbles in apartment toilet blowing up water all over the bathroom floor, creating health hazards and inconvenience.
3. Security Failures: A stranger passed on a bench, urinated in public, then entered Unit 4 and passed out again—security took over 30 minutes to respond.
4. Lighting & Energy Waste: Security lights remain off in key safety areas while Roy Curtis Hall lights stayed on 24/7 for two weeks during construction, leading to unnecessary costs and energy assessment.
5. Delayed Repairs & Neglected Maintenance: Broken benches in Unit 4 and Unit 6 are still unfinished for months. While this was not formally reported, shareholders were testing Metro Management’s ability to identify and address maintenance needs without direct reporting.
Metro Management’s failure to proactively manage property upkeep exposed a lack of attention to essential repairs.
Question: Who Does Metro Management Really Serve? Metro Management claims to represent the cooperative, yet it has:
❌ Allowed by-law violations to continue unchecked ❌ Failed to enforce election integrity, stripping shareholders of voting rights ❌ Blocked shareholder organizing efforts ❌ Failed to address property neglect and safety concerns
Given these repeated failures, how can Metro Management claim to serve shareholders’ best interests when their actions consistently protect the Board at the expense of the cooperative?
Conclusion: The Need for Shareholder Action: ✅ Metro Management’s contract and oversight must be reevaluated. ✅ Shareholders must reclaim their voting rights and demand accountability.
Sitting on the sidelines is no longer an option.
Here is a link to pictures and videos of what our property looks like and how it is managed under Metro Management:
General Disclaimer: "This letter and my inquiries are made in good faith as a shareholder of Dorie Miller Housing, exercising my legal right to transparency, accountability, and fair governance as outlined in the cooperatives by-laws and applicable laws. My intent is solely to seek clarity, uphold shareholder rights, and ensure that all decisions affecting our cooperative are made in an open and lawful manner. While every effort has been made to present accurate information, if any unintentional errors or misinterpretations exist, they should not be misconstrued as deliberate misinformation. Any attempt to intimidate, retaliate, or mischaracterize my actions as anything other than a good-faith effort to protect shareholder interests will be viewed as an obstruction of transparency and shareholder rights."
